Which is better for seeing If you don’t just want to manage your customer database from your tool, but also communicate with them in real time, HubSpot makes this possible: with Service Hub, you can create a chatbot, route conversations to your support team, and create tasks for them . Additionally, your agents can manage and respond to tickets and emails, as well as connect your calendar to schedule meetings and calls with HubSpot. Marketo doesn’t currently offer these features.
Reports are very easy to find and use in Which is better for seeing
Marketo: they’re all grouped together under Analytics. There are several types of reports you can use, modify, and save, such as lead performance, landing page performance, email performance reports, and more. You can organize them into folders and sort them by report type. You can also view statistics for each campaign directly within the corresponding program.
In HubSpot, along with the reports you can db to data group under Dashboards, you also have analytics tools in virtually every other part of the tool: Ads Software has its own analytics tool, blogs and landing pages have their traffic analytics, and, for example, if you’re organizing online events, you can view statistics on your attendees and presentations directly from the HubSpot Marketing events tool.
Which is better for connecting more apps and tools?
The HubSpot Marketplace has hundreds of apps ready to integrate , including Slack, SurveyMonkey, Calendly, and many more. Each integration comes with documentation, a video tutorial, and is done in just a few clicks. You but we believe every site should offer a don’t need to be a web developer to connect your apps to HubSpot.
Marketo has a Launch Point where you can find many different integrations available, with all services divided into two categories: service providers and agencies. Some of these integrations require basic technical knowledge (APIs, webhooks).
Which is better for getting help from customer service?
Both HubSpot and Marketo have their own betting data knowledge base for users, as well as documentation for developers. When it comes to human support, you can always open tickets in both HubSpot and Marketo. However, HubSpot also offers immediate help via chat or phone, which is very fast and effective.